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1) Please register all sides of your finger while adding your fingerprint. Make sure there is no liquid or other material between the sensor and finger when trying to unlock the device. Wipe the scanner with a clean cloth regularly.2) Try pressing firmly and if that doesn’t work, try pressing very lightly. If the scanner still doesn’t work, please try restarting your device.3) Make sure your device is up to date, delete all the fingerprints and register them again.
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These cookies are also known as "functionality cookies", these cookies allow us to remember choices you have made through your use of our websites, like what language you prefer, what region you are in, or what your username and password are so you can automatically log in. These cookies can help us reallocate work load among our servers and enable our webpages to respond faster.
These cookies are also known as "performance cookies", these cookies collect information about how you use our websites, like which web pages you visited and which links you clicked on. These cookies
These cookies can track your online activities to help us deliver more relevant advertisements or limit the number of time that the same advertisement is shown to you.